Sonesta Hotel Concepción Services

• 24-hour front desk
• 24-hour security
• Accessible parking
• Air conditioning (payment)
• All plates, cutlery, glasses and other tableware have been sanitized
• Allergy-free room
• ATM/cash machine on site
• Baby safety gates
• Bar
• Beauty Services
• Breakfast in the room
• Breakfast takeaway containers
• Business centre (payment)
• Car hire
• Cashless payment available
• Casino
• CCTV in common areas
• CCTV outside property
• Coffee house on site
• Concierge service
• Daily housekeeping (payment)
• Delivered food is securely covered
• Designated smoking area
• Dry cleaning (payment)
• Facilities for disabled guests
• Fax/photocopying (payment)
• Fire extinguishers
• First aid kit available
• Fitness
• Fitness centre (payment)
• Food can be delivered to guest accommodation
• Free parking
• Free WiFi
• Fruits (payment)
• Garden
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Guests have the option to cancel any cleaning services for their accommodation during their stay
• Hand sanitizer in guest accommodation and key areas
• Happy hour (payment)
• Heating
• Hot tub/Jacuzzi (payment)
• Indoor pool (payment)
• Indoor pool (all year) (payment)
• Internet services
• Ironing service (payment)
• Key card access
• Kid meals (payment)
• Laundry (payment)
• Lift
• Linens, towels and laundry washed in accordance with local authority guidelines
• Luggage storage (payment)
• Massage (payment)
• Massage chair
• Meeting/banquet facilities (payment)
• Mobile app for room service
• Non-smoking rooms
• Non-smoking throughout
• Packed lunches
• Parking
• Parking on site
• Physical distancing in dining areas
• Physical distancing rules followed
• Private check-in/check-out
• Process in place to check health of guests
• Public Bath (payment)
• Restaurant
• Rooftop pool
• Room service
• Safety deposit box (payment)
• Sauna (payment)
• Security alarm
• Shared lounge/TV area
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Shuttle service
• Shuttle service (additional charge)
• Smoke alarms
• Snack bar
• Soundproof rooms
• Spa and wellness centre (payment)
• Spa facilities
• Spa lounge/relaxation area
• Spa/wellness packages
• Special diet menus (on request)
• Staff follow all safety protocols as directed by local authorities
• Steam room
• Sun loungers or beach chairs (payment)
• Swimming Pool
• Swimming pool
• Terrace
• Toilet with grab rails
• Tour desk
• Trouser press (payment)
• Use of cleaning chemicals that are effective against Coronavirus
• Visual aids: Braille
• Visual aids: Tactile signs
• Wheelchair accessible
• WiFi
• WiFi available in all areas

Sonesta Hotel Concepción Map

Reviews

Showing 1 customer comments

Ignacio Herrera

February

3 /5 The best: La atencion del restaurant... especialmente del turno tarde.

The worst: La pesima atencion del personal del desayuno buffet...