+56 (2) 2570 8620
1-800-906-8056
(11) 5219-4105
(11) 3958-7071
Learn a little more about the hotel:
Gran Hotel Pucón is a 4-star hotel located on the shores of the Villarrica Lake.
The Hotel has 145 rooms categorized in superior, junior suite and suites. All of them with private bathroom, central heating and telephone.
The hotel features a great lobby, restaurant, bar, terraces, exterior and interior swimming pool, gym, beach and private parking.
Gran Hotel Pucón offers, in its Caburga Restaurant, a great gastronomic variety, with delicious preparations from the traditional gastronomy of the southern part of Chile to the international avant-garde preparations. And in the end of the day, the Rupanco Bar is every night a different entertainment alternative, with live music, a nice atmosphere and cordiality.
To consider
Number of rooms: 145 rooms.
Check in: 14:00 hrs.
Check out: 12:00 hrs.
Open: All year.
Rates include: Breakfast.
Gran Hotel Pucón Services
- 24-hour front desk
- 24-hour security
- Access to health care professionals
- Accessible parking
- All plates, cutlery, glasses and other tableware have been sanitized
- Bar
- Barber/beauty shop
- Beach
- Beachfront
- Breakfast in the room
- Breakfast takeaway containers
- Canoeing (payment)
- Cashless payment available
- Casino
- CCTV in common areas
- CCTV outside property
- Coffee house on site
- Concierge service
- Contactless check-in/check-out
- Daily housekeeping (payment)
- Delivered food is securely covered
- Designated smoking area
- Dry cleaning (payment)
- Entertainment staff
- Evening entertainment (payment)
- Face masks for guests available
- Facilities for disabled guests
- Family rooms
- Fire extinguishers
- First aid kit available
- Fishing (payment)
- Fitness
- Fitness centre (payment)
- Fitness classes
- Food can be delivered to guest accommodation
- Free parking
- Free WiFi
- Garden
- Grocery deliveries (payment)
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Hand sanitizer in guest accommodation and key areas
- Heated pool
- Heating
- Hiking (payment)
- Horse riding (payment)
- Indoor pool (payment)
- Indoor pool (all year) (payment)
- Internet services
- Ironing service (payment)
- Karaoke (payment)
- Key card access
- Laundry (payment)
- Lift
- Linens, towels and laundry washed in accordance with local authority guidelines
- Live music/performance (payment)
- Live sport events (broadcast) (payment)
- Luggage storage (payment)
- Massage (payment)
- Massage chair
- Meeting/banquet facilities (payment)
- Nightclub/DJ (payment)
- Non-smoking rooms
- Outdoor furniture
- Parking
- Personal trainer
- Physical distancing in dining areas
- Physical distancing rules followed
- Private parking
- Process in place to check health of guests
- Public Bath (payment)
- Restaurant
- Room service
- Safety deposit box (payment)
- Sauna (payment)
- Screens or physical barriers placed between staff and guests in appropriate areas
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Smoke alarms
- Snack bar
- Spa and wellness centre (payment)
- Spa lounge/relaxation area
- Staff follow all safety protocols as directed by local authorities
- Sun umbrellas (payment)
- Swimming pool
- Swimming Pool
- Terrace
- Tour desk
- Use of cleaning chemicals that are effective against Coronavirus
- Valet parking (payment)
- WiFi
- Wine/champagne (payment)
Gran Hotel Pucón Surroundings
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Airports5.25 km81.16 km104.16 km175.59 km211.65 km259.51 km293.23 km299.16 km
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Tourist attractions930 mts8.79 km10.41 km12.67 km14.15 km19.42 km21.74 km24.86 km26.74 km29.68 km
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Nearby hotels410 mts1.27 km1.59 km3.19 km8.08 km14.34 km28.69 km79.26 km79.60 km80.09 km
Reviews
2.8/5
Service
Price-quality ratio
Comfort
Showing 13 customer comments
Paul
The worst: cold water, cold rooms, no information about hotel services available and no one who speaks english... no info on ski hire etc
Oscar Acevedo
The worst: n
Maria Lara
The worst: Súper mal servicio. El centro de esquí estuvo cerrado por mal tiempo y el personal de recepción no nos informó que existían actividades como spining, baile, etc. Nos enteramos el último día y sólo porque caminé por el área y pregunté. Consulté si había algún paseo o transporte para las termas, ya que fuí con un plan pagado para esquiar. No hubo ninguna compensación. ni siquiera un transporte por cuenta del hotel. INSÓLITO!!!!! JAMÁS recomendaría el hotel. Hubiese sido más económico ir a cualquier otro hotel sin plan de ski.
Rodrigo del Solar
The worst: El servicio. Las camas no tenían cojines, no nos quisieron prestar una plancha para la ropa, los colchones viejos se hundían en el centro
Rodrigo Del Solar
The worst: El servicio. Las camas no tenían cojines, no nos quisieron prestar una plancha para la ropa, los colchones viejos se hundían en el centro
Rodrigo Del Solar
The worst: El servicio. Las camas no tenían cojines, no nos quisieron prestar una plancha para la ropa, los colchones viejos se hundían en el centro
Rodrigo Del Solar
The worst: El servicio. Las camas no tenían cojines, no nos quisieron prestar una plancha para la ropa, los colchones viejos se hundían en el centro
Carola Diaz
The worst: Horarios de Limpieza de habitaciones Recepción ante problemas. Se contrató 2 habitaciones con camas twin y se asignaron 2 con camas matrimoniales. Tuve que demostrar que había pedido lo primero para que algo hicieran para resolver el problema. Ruido excesivo en las noches, en los pasillos, por problemas de mantención o niños jugando, no se puede descansar
Andrea
The worst: Mala atención en recepción, ROBO (me robaron una camara desde la habitación), poca agua caliente, mal servicio de calefacción.
Antonio Carlos Garcia
The worst: El sistema de calefacción. Sistema de calefacción de agua. Falta una piscina realmente caliente para relajarse después de esquiar (este item es crítico). Necesidades de reforma de la escalera. Necesidad de reformar los balcones. Necesidad de sustituir las ventanas. Los baños necesitan una reforma, modificación o eliminación de las tinas. Caja fuerte en habitaciones de hotel. Modificar el sistema de vouchers (transporte y andariveis) para los paquetes en una semana.
Clayton Hirose
The worst: El Hotel no está con una buena calefacción y poca agua caliente!
Carlos Bravo Alvarez
The worst: El edificio tanto por dentro como por fuera en impresentables condiciones: Papeles murales rotos en los pasillos, utensilios del baño con mala presentación (picados, manchados), por fuera el edificio se ve bastanta "dejado". No es un hotel 4 estrellas.
Elizabeth Oliver
The worst: Could be very noisy with a large group staying
Need improvement
(0 Reviews)- Lowest price includes
- Free breakfast
Gran Hotel Pucón Map
