Learn a little more about the hotel:
Rio Serrano Hotel is located in the eastern border of the Serrano River, which comes from the Toro Lake and flows into the Last Hope Sound , after joining in its way with the water of the Grey River and with a spectacular view of the Paine peaks.The hostel counts with a little Cross Golf court; unique inside the national park.
Its spectacular location let us enjoy a wonderful view to Paine Mountain Range and make unforgettable excursions such as kayaking, horseback ridding, trekking and Fly-Fishing.
The hotel has 95 rooms:
- 63 Double superior twin rooms of 344 ft2 each with a view of the Paine Massif.
- 3 Matrimonial superior rooms of 344 ft2 with a view of the Paine Massif.
- 6 Standard Matrimonial rooms of 258 ft2 - 23 Double Twin standard rooms of 258 ft2
All rooms have central heating, mini bar, safe, cot, ample closet, thermo panel windows, telephone, non-smokers.
The dining room has a capacity for 130 people. It serves buffet breakfasts, lunches and dinners.
The hotel offers golf equipment and fishing equipment (rods and tools) that are free and exclusive use by passengers from the hotel. When fishing on the bank of Serrano River, enjoy the breathtaking panoramic view of the Paine massif, one of the main attractions of the hotel.
To consider
Number of rooms: 95 rooms.
Check in: 14:00 hrs.
Check out: 12:00 hrs.
Open: From October 01 to April 31.
Rate includes: Buffet breakfast serves in the dinning room.
Hotel Río Serrano Services
- 24-hour front desk
- 24-hour security
- Accessible parking
- All plates, cutlery, glasses and other tableware have been sanitized
- Allergy-free room
- Bar
- BBQ facilities (payment)
- Beauty Services
- Billiards (payment)
- Board games/puzzles
- Body scrub
- Body treatments
- Body wrap
- Breakfast takeaway containers
- Business centre (payment)
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Children's playground
- Coffee house on site
- Concierge service
- Contactless check-in/check-out
- Daily housekeeping (payment)
- Delivered food is securely covered
- Express check-in/check-out (payment)
- Face masks for guests available
- Facial treatments
- Facilities for disabled guests
- Fax/photocopying (payment)
- Fire extinguishers
- First aid kit available
- Fishing (payment)
- Fitness
- Fitness centre (payment)
- Fitness/spa locker rooms
- Foot bath
- Free parking
- Free WiFi
- Fruits (payment)
- Games room
- Garden
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Hand sanitizer in guest accommodation and key areas
- Heating
- Hiking (payment)
- Horse riding (payment)
- Indoor play area
- Indoor pool (payment)
- Internet services
- Key card access
- Kid meals (payment)
- Kids' club (payment)
- Laundry (payment)
- Lift
- Linens, towels and laundry washed in accordance with local authority guidelines
- Live music/performance (payment)
- Live sport events (broadcast) (payment)
- Luggage storage (payment)
- Manicure
- Massage chair
- Meeting/banquet facilities (payment)
- Movie nights (payment)
- Non-smoking rooms
- Non-smoking throughout
- Outdoor furniture
- Packed lunches
- Parking
- Parking on site
- Pedicure
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Private parking
- Process in place to check health of guests
- Public Bath (payment)
- Restaurant
- Safety deposit box (payment)
- Sauna (payment)
- Screens or physical barriers placed between staff and guests in appropriate areas
- Secured parking
- Shared lounge/TV area
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Smoke alarms
- Snack bar
- Soundproof rooms
- Spa and wellness centre (payment)
- Spa facilities
- Spa lounge/relaxation area
- Spa/wellness packages
- Special diet menus (on request)
- Staff follow all safety protocols as directed by local authorities
- Steam room
- Sun loungers or beach chairs (payment)
- Sun terrace
- Swimming pool
- Swimming Pool
- Temporary art galleries (payment)
- Terrace
- Thermometers for guests provided by property
- Toilet with grab rails
- Tour desk
- Tour or class about local culture (payment)
- Use of cleaning chemicals that are effective against Coronavirus
- Wheelchair accessible
- WiFi
- WiFi available in all areas
- Wine/champagne (payment)
Hotel Río Serrano Surroundings
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Airports64.02 km244.62 km288.42 km288.52 km
-
Tourist attractions4.04 km4.28 km15.83 km16.84 km21.49 km22.71 km23.98 km24.58 km25.54 km25.69 km
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Nearby hotels250 mts580 mts13.66 km15.62 km16.13 km30.64 km36.66 km43.94 km59.13 km59.30 km
Reviews
4.5/5
Very good
From 4 reviews
Service
4,8
Price-quality ratio
4,3
Comfort
4,8
Showing 4 customer comments
ELENA NIKOLAEV
December
The best: Exceptional hotel. The view is amazing. The best in the park. We had a room with view of the peaks and we saw the most beautiful sunrise. The hotel has sophisticated furniture and art throughout with a lot of cozy seating areas to enjoy the incredible view. There is also a very nice gift shop with some of the best art items we see in Chile. The room was specious and very comfortable. The breakfast buffet had great choices and high quality food. The dinner was also fantastic- both buffet and a la carte. The staff was courteous and very helpful, especially the manager Mrs Yanexis Diaz. I highly recommend the hotel We stop at an others hotels near but there was no comparison to Rio Serrano.
The worst: Nothing
Javier Alejandro Cabello Violic
July
The best: vi en el diario que necesitan gente para trabajar necesito saber su pagina y donde postular por favor soy estudiante de turismo y necesito hacer hacer practica de esto porfavor
Sebastian Ignacio
December
The best: Todo, nada que reprochar, hasta la gente es linda.
The worst: Cuando llegan pasajeros mala onda, ahí no nos gusta, echan a perder el ánimo de los que estamos de paso.
Giada Ferrari
November
The best: Great view, great service, wonderful food and very good excursions.
The worst: It's quite expensive compared to other hotels in Chile and it is outside of the National Park.
/5
Need improvement
(0 Reviews)- Lowest price includes
- Free breakfast